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Estee Lauder Cosmetics Counter Manager, Full Time: Bloomingdale”s Leno


This is a Full-time position in Atlanta, GA posted December 1, 2020.

n n n n Job Overview: n n n nThe Cosmetic Counter Manager is responsible for supervising the complete operations of the cosmetics line to ensure a high level of productivity and customer satisfaction through extensive product knowledge and demonstrating exceptional Selling Skills.

The associate is also responsible for fulfillment and performing other duties as necessary.n n n nAll hourly associates are eligible to receive a quarterly bonus incentive, colleague discounts and the opportunity to be a part of an iconic brand.

Certain criteria must be met to receive the quarterly bonus incentive.n n n n Essential Functions: n n n n Be proficient in POS and MPOS systems including Search and Send, and B*connectedn n Proactive in engaging the customer in using devices and technology to enhance the shopping experience.n n Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.n n Provide an exceptional customer experience by ensuring the customer is always the priorityn n Drive top line sales by consistently demonstrating exceptional Selling Skills n n Acknowledge customers in a friendly and helpful manner upon their entry into the arean n Assist Beauty Advisor in converting potential return into a sale through courtesy and professionalismn n Partner with Sales Staff to complete sales and add on items to increase IPTn n Assist in training, coaching, motivating, and developing new and incumbent associates on company policies and procedures, product knowledge, and department productivity goalsn n Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales resultsn n Review advertising calendar and ensure proper execution of eventsn n Ensure accuracy of promotional presentation; communicate advertising and events information to associatesn n Assist in the coordination of operational tasks as required such as, putting out new merchandise, sales & event set-up & damagesn n Ensure timely processing of new receipts, damages, testers, and return to vendors through delegation to self and staffn n Develop and implement business driving events to achieve department goalsn n Supervise proper presentation, organization, storing, and replenishment of stockn n Sell merchandise through effective customer service techniques and professional selling skillsn n Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, & special eventsn n Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental salesn n Participate in physical inventory processn n Demonstrate a professional, can-do attituden n Maintain high customer readiness standards: deliver a clean, neat and easy-to-shop store environmentn n Adhere to Asset Protection and inventory control and compliance procedures n n Ensure shortage prevention initiatives are executedn n Perform these functions in an efficient manner, as directed by the Supervisorn n Regular, dependable attendance and punctuality Perform other duties as necessaryn n n n Qualifications: n n n n Education/Experience: n n n n High School degree or equivalent.n n A minimum of one year of previous selling experience is required, preferably in cosmetics.n n Previous supervisory is also preferred.n n n n Communication Skills: n n n n Excellent written and verbal communication skills.n n Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

n n n n Mathematical Skills: n n n n Basic math functions such as addition, subtraction, multiplication, and division.n n Able to use a calculator.n n n n Reasoning Ability: n n n n Self-startern n Able to work independently and as part of a team.n n Must have good time management skillsn n n n Physical Demands: n n n n This position involves constant moving and standing.n n Involves standing for at least two consecutive hours.

n n Involves lifting at least 30 lbsn n May occasionally involve reaching above eye level, stooping, kneeling, crouching, and climbing ladders.n n Involves close vision, color vision, depth perception, and focus adjustmentn n n n Other Skills: n n n n Superior organizational and time management skills.n n Must be able to multi-task in a fast-paced environment.n n Must be able to build relationships and influence others.n n Must possess a thirst for knowledge.

n n Must be able to lead by example.n n Ability to collaborate and function as a member of a team.n n Must possess a strong sense of urgency Should be comfortable with the use of computers and frequent use of RF equipment.n n n n Work Hours: n n n n Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.n n n n This job description is not all inclusive.

Macy”s Inc.

reserves the right to amend this job description at any time.

Macy”s Inc.

is an Equal Opportunity Employer, committed to a diverse and incusive work environment.

n n nnby Jobblenn

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