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Director, RBA- Eye Care, Southern US

AbbVie, Inc.

This is a Full-time position in Atlanta, GA posted November 23, 2021.

  • Atlanta, United States of America; Orlando, United States of America; Nashville, United States of America; Dallas, United States of America
  • 2113986
  • Job Description

    About AbbVie
    AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow.

    We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

    For more information about AbbVie, please visit us at .

    Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

    Responsibilities

    The Director, Reimbursement Business Management is responsible for the management of the assigned field based RBA personnel delivering provider-focused operational and reimbursement support to Interventional Glaucoma customers (physicians and their office staff) to facilitate safe and effective use of Allergan’s products .The Director oversees the East/West team ( one of two teams) to ensure appropriate leverage of programs, tools and resources to help customers understand and overcome barriers that may impede or delay access to treatment with Allergan’s product’s and/or prevent appropriate patient compliance to recommended treatment protocols including reimbursement support.

    Customer support includes provision of guidance on appropriate billing and coding to the highest level of specificity.

    The Director collaborates closely with other RBA Director, Dir of Provider Marketing, HUB manager, Brand and Sales Directors on appropriate account prioritization and encourages inter-team communication at every level.

    Responsible for all aspects of team training / development and performance management, utilizing appropriate technology and creative training methods and maximizing productive time on territory across the team

    The Director also works with the Director of Provider Marketing and Payor Marketing to contribute to development of provider and patient reimbursement strategies and resources on relevant payer updates and trends.

    Other activities include managing all personnel related issues such as hiring, training, development and coaching, while maintaining high standards of regulatory compliance

    Supervisory responsibility: Authority to hire, promote, and term employees.

    Manages team of ten RBAs. 

    Qualifications

    The requirements described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

    Education and Experience

    • Bachelor’s degree required, MBA preferred

    • Management experience of large group is essential

    • Five or more years of direct ophthalmic surgical device training and support management experience

      • Experience in medical/surgical glaucoma is highly beneficial, but not required

    • Inner working of a physician’s practice and health care delivery system, including HUB support/development

    • Developing successful physician and practice stakeholder relationships

    • Sales leadership

    • Prior Brand Management experience preferred

    Essential Skills, Experience, and Competencies (includes Licenses, Credentials)

    • Ability to:

      • Immerse themselves into a new technology so that they quickly become product and procedure-specific subject matter experts.

      • Lead and function effectively in a high-performance team – able to provide constructive feedback and coaching to motivate improvement in employee performance.

      • Coach and develop others using analytical decision-making and results-oriented skills.

      • Manage and prioritize workload, multi-task and manage a diverse mix of issues, responsibilities and challenges.

      • Communicate scientific/clinical features and benefits of a product.

    • Exhibits:

      • Confidence in product knowledge, Strong analytical and problem resolution skills,

      • Exceptional organization skills.

      • High degree of flexibility in adapting to a rapidly changing environment.

    • Demonstrated (proven) experience:

      • Interpersonal and client relationship skills,

      • Using IT automation, applications and mobile devices, and

      • Working within multi-culture environments.

    • Able to travel up to 50% of time.

    Significant Work Activities
    Driving a personal auto or company car or truck, or a powered piece of material handling equipment
    Travel
    Yes, 25 % of the Time
    Job Type
    Experienced
    Schedule
    Full-time
    Job Level Code
    IC
    Equal Employment Opportunity
    At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients.

    As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

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    Please be alert to and protect yourself from phishing scams.

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