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Catering Sales Manager

Newk's Eatery

This is a Contract position in Atlanta North, GA posted December 2, 2021.

REPORTS TO: Area Director
DIRECT REPORTS: Assists in the Management of Restaurant’s Catering Team

The CATERING COORDINATOR oversees the catering management and sales activities for one or more Newk’s Eateries in an assigned region. They are responsible for achieving planned sales and budgeted profit levels for the region’s catering activities and upholding of all Newk’s policies, procedures, programs, and operational excellence.

The CATERING COORDINATOR assists in the recruitment, development, direction and motivation of the catering team members within the region, ensuring catering execution provides Newk’s catering guests with an exceptional Newk’s Experience and product quality outside the four walls of the restaurants. This position also helps to protect the brand by maintaining a sanitary, safe, respectful and efficient work environment while effectively managing operational and product costs.

ROLE-MODELS BEHAVIORS THAT ALIGN WITH THE NEWK’S BELIEFS AND PHILOSOPHY FOR SERVICE: Catering Coordinators treat all people with courtesy and respect. They are reliable, independent thinkers and good decision-makers. They create a culture of empowerment and fun in caring for our catering guests while ensuring profitability and operational excellence are maintained.

JOB RESPONSIBILITIES:

PERSONAL LEADERSHIP * Proactively serves as an ambassador for Newk’s Eateries, within the assigned community, through consistent sales efforts, identification and development of new catering contacts while maintaining positive, on-going relationships with current catering contacts. Serves as a positive role model of the Newk’s culture showing respect, concern and care for others. Impeccable time management and organization skills; maintains a current, active catering guest database. * Participates as an active member of the community; sometimes outside of normal business hours (Example: Represents Newk’s Eatery in local Chamber of Commerce and other community events).

PEOPLE LEADERSHIP * Assists in the recruitment and on-going development of catering team members within the restaurant(s) of the assigned area. * Build sales through consistent, effective community sales initiatives by working with and through the Newk’s Field Marketing Managers to ensure brand standards for representation and communication are maintained. * Focuses the catering team on maintaining the image and Newk’s Experience service standards and actions to enhance the guest’s perception of their catering experience. * Attends scheduled restaurant manager meetings and other scheduled meetings to keep the restaurant management teams apprised of all catering activities and sales initiatives.

OPERATIONAL EXCELLENCE * Responsible for answering the catering cell phone at all times, including outside normal business hours; checks messages and responds to catering guest calls in a timely manner after-hours. (*if applicable*) * Ensures that all Newk’s Experience standards and catering operational systems are executed properly in a sanitary, clean, safe, and friendly environment, according to all Newk’s established procedures. * Ensures that all catering menu items are prepared, accurately portioned, and presented properly in a sanitary, clean and safe manner according to all established procedures, standards and specifications. * Required, under certain circumstances, to perform or assist all stations or functions for all positions in the restaurant.

Job Type: Full-time

Experience:

  • Marketing: 1 year (Required)

Education:

  • Bachelor’s (Required)

License:

  • Driver’s License (Required)

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