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Builds Logistics Program Manager – ONSITE AT CLIENT – Atlanta, GA, USA


This is a Full-time position in Atlanta, GA posted June 17, 2021.

Builds Logistics Program Manager – ONSITE AT CLIENT – Atlanta, GA, USA

Based at the customer site, the Builds Logistics Program Manager will work with business leads to define and manage business process and technology roadmaps, manage change and implement new ideas effectively within the Customer culture.

You will work directly with the customer and stakeholders to deliver on-time program results across the network.
You will influence decisions and change management through collaboration, leadership and a customer-focused approach.

The PgM provides functional subject matter expertise and anticipates customers’ needs.

Key Responsibilities
Daily review of at-risk builds and handling white glove requests; identify next steps and areas of focus required at L2+ support Take action to recover and help ensure builds are deployed on time (to customer needs or micro-SLO) by escalating and communicating need by dates to partner teams Work with global logistics teams to ensure that issues identified closer to deployment deadlines are addressed quickly Problem solve operational issues and work to implement program-level change to increase operational efficiency Provide ETA for issue resolution directly to customers and partner teams Conduct weekly review of important metrics (hub on time performance, average days to ship, rack placement, tray population, etc.) and share the metrics with stakeholder teams Drive partner teams to stay up to date with slip code reasoning Aggregate slip code information to help derive meaningful insights and trends
Able to establish rapport and partnerships with global teams to get things done Leverage SQL and dashboards to quickly identify current state and blockers Communication and triaging skills to help Ops teams focus on the most important issues Use Google Sheets to analyze performance data and share information with partner teams Minimum 3 years of demonstrated project management experience.

2-3 Years of supply chain or logistics experience preferred.

Effective communication skills.

Must be able to speak and write effectively.

Ability to define, develop & document business processes and procedures.

Self-starter and the ability to work in a fast paced environment, with very little oversight.

Knowledge of Google Products is preferred.

Additional Information

Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and Vision Life and Long Term Disability Insurance Employee Stock Purchase Plan 401k Plan Training and Professional Development Program

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