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Account Executive

Echo Global Logistics

This is a Full-time position in Atlanta, GA posted November 10, 2021.

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

Position Overview:

As an Account Executive, you will strive to go above and beyond customer expectations every day. Partnering with your team, along with the Sales department, you will schedule, book, and track each shipment to its completion across all modes of transportation (TL, LTL, Partial, Flatbed, etc.). This includes verifying timely pick-ups and deliveries, resolving issues, and approving invoices with a sense of urgency to any discrepancies.

We trust you to drive efficiency for the overall book of business by analyzing and executing new strategies for increased growth and profitability. You will maintain current operating procedures, updating when necessary, and review past sales activity for historic trends and expectations. In addition, you will be responsible for managing day-to-day relationships with key carriers and developing agreeable resolutions for any problematic carriers.


  • Have 1-2 years of Customer Service experience

  • Can display a sense of urgency in managing time and accomplishing tasks

  • Are always one step ahead, looking for creative ways to improve old processes

  • Have mastered the ability to build and maintain strong client partnerships

  • Possess the ability to communicate at all levels and with a wide range of personalities

  • Can solve any problem that’s thrown your way

  • Are always ready for the next challenge


  • Value collaboration, intellectual honesty, go-getters, positive energy, and we never stop seeking ways to get better

  • Put our customers’ needs into everything we do

  • Care about your career development as much as you do

  • Offer competitive compensation and benefits packages, challenging projects, company-wide events, co-workers you will actually like working with, and a sense of community you won’t find anywhere else


  • 1 year logistics or relevant experience

  • BA/BS Degree highly preferred but not required

  • Proven track record handling customer issues

  • Ability to and proven track record to multiple task in a fast paced environment

  • Excellent communication (written/verbal) skills

Job Requirements:

  • Grow sales territory including sales to new clients and existing client accounts
  • Developing new business sales growth
  • Generate new business sales revenue within the mid-enterprise account base
  • Developing new sales opportunities and managing regional account client relationships
  • Manage a tactical account/territory sales plan
  • Develop new business opportunities and close new account business
  • Exceed new business sales targets
  • Execute sales/business plans to achieve quarterly sales/business objectives
  • Execute account strategies and sales objectives
  • Obtaining sales from new and existing customer accounts
  • Learn each account’s business
  • Helping that business grow sales
  • Face sales to new business prospects
  • Develop and manage accounts within sales territory 100%
  • Providing sales and marketing solutions
  • Providing sales and marketing solutions
  • Develop account profiles and business plans per account
  • Manage relationships with new business clients
  • Driving new sales in existing customers
  • Growing sales within existing customers

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