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ServiceNow Business Analyst – Contractor


This is a Full-time position in Atlanta, GA posted November 9, 2021.

We currently have a contract opportunity for a ServiceNow Business Analyst contractor to lend specific subject matter knowledge to a client engagement.

  • Assist with the development of Technical Requirements; translate requirements into technical functions
  • Design Workshops, engage with the client to review requirements, sprint planning and conduct sprint show back sessions  
  • Development and implementation of design solutions  
  • Writing user stories; manage requirements documentation
  • Work with offshore developers
  • Three (3+) years consulting experience with overall ServiceNow experience
  • ServiceNow experience with ITSM, Overall Platform configuration, Performance Analytics, Agent Workspace/Virtual Agent
  • UAT testing
  • ServiceNow Certified Systems Administrator preferred
  • Bachelors degree in computer science or engineering preferred



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