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Hotel Desk Clerk NF-01

Army Installation Management Command

This is a Full-time position in Fort Benning, GA posted June 18, 2021.

Summary The Area of Consideration for this vacancy announcement is the Local Commuting Area (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) This position is located at DFMWR Uchee Creek Campgrounds and Marina.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Responsibilities Makes reservations for incoming guests based on room availability.

Interviews incoming guests to determine room assignment.

Assists clientele in the completion of required forms and registration cards.

Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys.

Provides statement of non-availability when applicable.

Posts registration information on the registration card.

Orients guests concerning use of facilities and equipment, and other facilities available on post.

Answers billing questions and concerns.

Assists or arranges transportation.

Computes charges for guests checking out, receives payments and room keys; renders receipts.

At end of shift, accounts for and secures cash.

Performs other duties as assigned.

Requirements Conditions of Employment Qualifications 1.

Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry.

2.Good verbal communication and customer service skills.

3.

One-year hotel front desk experience is preferred.

Education Additional Information Manual Application: If you are unable to apply online, you may submit your application package using a manual application method.

Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form.

All completed manual application forms (along with resume and other supporting documentation) must be received no later than 1:00 p.m.

on the closing date of the announcement in order to process your application in a timely manner.

Please note that neglecting to respond to the job related questions may result in an ineligible rating.

Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.

Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government’s interest.

Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs.

To view the kit, copy this URL: hra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf Applications are valid for 90 days after submission date.

Applicants will be referred to selecting officials as additional vacancies occur.


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