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Sixt Rent a Car, LLC.: Customer Service Agent

Sixt Rent a Car, LLC.

This is a Full-time position in Atlanta, GA posted June 15, 2021.

Customer Service Agent ($15/hour guaranteed)As a Customer Service Agent, you will deliver exceptional customer service to customers from around the world.

You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc.Key Tasks and ResponsibilitiesWelcome all customers as they arrive on the lotAsk about their experience with Sixt; recording feedback to improve future rental experienceMake sure customers have all personal belongings from the vehicleDiscreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss reportUse proper statement to determine if vehicle is being returned with full tank of gasAdvise and review rental charges, providing an accurate receipt to the customerProvide information regarding transportation to the airport terminalComplete a service alert for any mechanical and or body damage communicated by the customersIdentify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot locationKeep lot organized for ease of access and traffic flowWork in outdoor weather conditions including direct sunlight, rain, heat or coldPerform other job duties as assigned to meet the business needs.Your QualitiesHigh school diploma or GEDMinimum 1-year customer service experienceMust be at least 21 and have a valid driver’s license with a clean driving recordExceptional interpersonal and relationship building skillsStrong verbal and written communication skillsStrong organizational skills and the ability to multi-taskAbility to manage stressful or unusual situations to maintain good customer serviceBasic computer navigation skills and knowledge of Microsoft Office applicationsAbility to work 40 hours per week including day and/or evening hoursLikely to require at least 5-10% travel, some of which may be by airplaneMust be willing to wear company uniformsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureAbility to communicate in other languages is a plus.Why Choose Sixt?As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services.

The company’s success and dynamic growth is based on their employees’ commitment.

We champion an energized work culture, development opportunities and growth potential!

In addition, we offer a competitive salary and employee benefits.More about the departmentListening to our customers nothing is more important to us.

We are always available if there are questions, requests, or problems.

Whether by phone, email, online chat, or social media, whether in German or English: we are only satisfied when our customers are satisfied.More about the companySIXT stands for exciting mobility and customer tailored solutions.

With nearly $1,8 billion in revenue and a presence in over 110 countries worldwide, it is no wonder we are a global leader in the car rental industry.

In the USA alone, we are experiencing over 30% growth for the last several years, which provides great career opportunities in the future for the right candidates.

Founded as a small car rental company in Pullach near Munich, Germany, today at SIXT we unite all our mobility products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi and chauffeur services), SIXT+ (car subscription) all in a single mobility platform ONE, which gives our customers access to a fleet of 205,400 vehicles, the services of 1,500 partners and 1.5 million drivers worldwide.

SIXT hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world.

SIXT is more than just renting cars.

We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.Compensation Benefits: Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.At Sixt, we pride ourselves on having an inclusive and unique environment.

We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.The information listed above is intended to describe the general nature and level of this position.

Essential functions and responsibilities may change as business needs require.

Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.

Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.Apply now!Location: 2200 Rental Car Center Pkwy, College Park, GA 30337, USAJob Type: Full-timePay: $10.00 $11.00 per hourSchedule:Monday to FridayWeekend availabilityEducation:High school or equivalent (Preferred)License/Certification:Driver’s License (Required)

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