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Glass Specialist/Customer Service Representative

Coastal Shower Doors

This is a Full-time position in Atlanta, GA posted June 18, 2021.

If you are a Glass specialist or technician, are a customer service oriented professional, energetic, have an outgoing personality and have Shower Door or Glass Shop experience we’d like to speak to you regarding our open Customer Service Representative position

Responsibilities include but not limited to: Answering phones, Communicating with current and potential clients, filing, faxing, data entry and greeting walk in customers.

Processing customer quotes, assist with customer orders and help resolve customer complaints.

Maintains customer confidence and protects our operations by keeping sensitive information confidential.

Set-up shower door displays and assist with loading shower Doors for customers.

Order raw materials from vendors.

Communication with outside sales reps as well as other branches.

Maintains safe and clean work area.

Qualifications include but not limited to: Computer literate
– MS Office
– Outlook, Word, Excel exp.

a must.

Customer Service experience required.

Pleasant phone etiquette and professional demeanor.

Must be organized and pay close attention to details.

Ability to learn new products and software.

Mathematically inclined.

Must be able to read a measuring tape.

Must be reliable, punctual, and have a stable work history.

HS Diploma or GED required.

Experienced in the shower door or Glass Shop industry a plus, knowledge of running the CRL Laurence program a huge plus.

We offer a comprehensive benefits package including medical, dental, vision, disability, life, as well as a 401k plan.

Working hours are 7:30 AM
– 4:30 PM, M
– F.

We offer a casual and friendly, yet professional, work environment.

Starting salary up to $17.00 per hour commensurate with experience.

Must be able to pass drug screen and background check.

Must have your own reliable transportation.

Job Type: Full-time


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